![]() ![]() After rebooting i attempted the installation again. ![]() Then when you click the OK it says fatal error during installation. For both of these the following message appears "cannot be uninstalled because it will affect other applications that are installed. net framework 3.5 SP1 ok but there are two other. (the support page refers to Creator rather than Easy VHS to DVD, does that matter?) there is no sign of dsetup.dll within system32. ![]() Unfortunately still experiencing the same problem. Reboot and follow the instructions to the letter! Pay attention and jot down notes on what it is doing during the install. Go to Add/Remove Programs and remove any previous Roxio software. One fix for rollbacks is – Here this file may or may not be present. I will give you a few hoping the shotgun approach will save a little time… I was hoping after a week of having the V2D software, I would have made headway into the media I have and want to put on DVD or into MP3 files.Īny other suggestions that might help get this program installed would be appreciated.Install problems with VHS to DVD are rare but not unheard of… But the key is to know just what it says and at what point it occurs. I tried these in the hope that it might kick the program into working but the 2011 fix failed to find the installed program (creator 2011) and the fix for Creator 2010 ran for more than 45 minutes without success.Īt this point, I am starting to look for alternative solutions for this software that will fulfill my requirements. These links are to fix the "certificate missing." error in those programs. ![]() The tech support sent me a link for Creator 20. I am still having issues with the "certificate file" and the "An unknown error has occurred" errors. Once restarted, I went into the task manager to ensure the antivirus, firewall, maleware, etc program(s) were not running and tried to install V2D. I went into "msconfig" and deactivated all and restarted my computer. Was your antivirus running when you installed Easy VHS to DVD? ![]()
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